Soon after receiving your order, we’ll get started on creating original pop art inspired by your photograph. When your pop art is ready we’ll send you an email with proofs to review and all of our background options. Once you’ve approved your proof and chosen your background, we’ll make the final touches to prepare it for our printing process!
We have a page on our website that provides a step by step photo guide. Please ensure you follow our guide when taking a photo or choosing a photo to upload. Low quality photos or those taken in bad lighting can lead to inaccurate pet art. Please ensure that your pet's fur color, eye color and any other details are clear and visible in the photo you provide. We want you to be happy with the final product! We’ll email you if we don’t think the photo you uploaded will work.
Absolutely! We know that some pets are inseparable, so of course we can print them together on one product. We charge an additional $7 per each additional pet product on to one single item.
It depends. Once we’ve started working on your artwork If you need to change your order, please get in touch with us as soon as possible. Depending on where your order is in the production process we may or may not be able to accommodate changes. Contact us or email us at email@example.com and we'll do our best to help you.
Of course! When your artwork is ready we’ll send you an email with proofs to review and all of our background options.
If you purchased a digital art file of your pet portrait, we'll send it to you via email. You can expect your digital pet art email around the same time you get your tracking number email. If you don’t received your digital art at this time, contact us or email us at firstname.lastname@example.org.
We want you to be happy with your purchase! If you don't like it for any reason, please reach out to our support team via our Contact Us page or email us at email@example.com and we'll do our best to help you.
Within 48hrs of placing an order you will get your new artwork to approve and choose a background. Please allow another 3-4 days to create the product and then it will be shipped by whatever method you have chosen. Printed in US with love, merchandise is produced and shipped within 2 – 7 business days (in regular seasons) or more depends on holiday seasons in the US and up to 20 days to Canada and abroad. Standard shipping/transit times apply (1-7 business days for domestic and 7-20 business days for international). In case you order more than one item, they will be shipped separately each with a tracking number to ensure safe delivery.
Yes! As soon as your tracking number is available, you'll receive an email containing the full details. NOTE: you will receive multiple tracking numbers if your order is shipped in multiple parcels.
Yes, we ship to almost every country!